Dispatch & Loads

Search, score, book, and manage loads across DAT, Truckstop, and direct shipper channels — all from one board.

Unified Load Search

The dispatch board searches across all connected load sources simultaneously: DAT, Truckstop, and direct shipper posts. Filter by origin, destination, equipment type, weight, rate, and dates.

AI Load Scoring

Every load receives an AI score from 0-100 based on multiple factors:

FactorWeightDescription
Rate per mile0-40 ptsCompared to lane average and fleet targets
Deadhead ratioPenaltyPenalized if deadhead exceeds 50% of loaded miles
Lane familiarity0-15 ptsHigher if your fleet has run this lane before
Driver preference0-10 ptsMatched to driver home base and preferred lanes
Equipment match0-15 ptsHow well your available equipment fits the load
Timing0-20 ptsSchedule fit and pickup/delivery window alignment

Tip

Click the score badge on any load to see the full breakdown of how each factor contributed.

Load Lifecycle

Loads move through these statuses:

StatusDescription
AvailableLoad is posted and open for booking
QuotedYou have submitted a rate quote
BookedRate confirmed, load assigned to your fleet
DispatchedDriver and truck assigned
In TransitTruck en route to pickup
At PickupTruck arrived at origin
LoadedCargo loaded, departing origin
At DeliveryTruck arrived at destination
DeliveredDelivery confirmed with POD
InvoicedInvoice sent to broker/shipper
PaidPayment received

Load Documents

Each load tracks associated documents: rate confirmation, bill of lading (BOL), proof of delivery (POD), and lumper receipts. Documents can be uploaded via the desktop terminal or scanned from the mobile app.

Voice AI Negotiation

Available on the Dispatch plan. An AI agent that calls brokers, negotiates rates based on your configured targets, and books loads. All calls are transcribed in real-time. Set rate floors, targets, and maximum deadhead to control the AI's behavior.

Info

Voice AI uses Twilio for outbound calls. Configure your settings in Settings → Voice AI.